CareRelay

The workflow

From open shift to filled shift in under 20 minutes.

CareRelay maintains the caregiver pool so you don't have to. Here's what happens the moment you post a shift.

How it works

Three screens. One filled shift.

From the moment your scheduler posts a shift to the moment a verified caregiver clocks in — this is what the whole system looks like.

T + 0:0001

New shift

Role

CCNA

Date · time

Thu Mar 14 · 2:00–10:00p

Location

Willow Grove
Urgency
StandardUrgentCritical

Post the open shift

Role, date, location, pay rate. Thirty seconds in a web form.

T + 0:0802
SMS · CareRelaysending
CareRelay: Open CNA shift today 2–10p · Willow Grove · $24/hr. Reply YES to claim.

Eligible pool · 5 of 23

MV
TK
DA
JP
AR
+18
23/23 reached

We text every eligible caregiver

CareRelay fans out to a LARA-verified pool. First qualified yes wins.

T + 0:1403
Assigned2:14 PM
MV

Maria Velasquez

CNA · 4-yr license · 142 shifts

License re-verified

LARA · 2:14 PM

En route

ETA 1:54 PM

Clock-in

2:00 PM · geofence ✓

Shift in progress

0:14 elapsed

Time from post to clock-in

14:00

You watch it fill, then clock in

Assignment, license re-check, and attendance are logged in real time.

Why facilities pilot with us

A dispatch layer built for how care homes actually work.

17:42

avg. post → accepted

Under-20-minute average fill time

CareRelay dispatches your shift to multiple verified caregivers at once. The first qualified yes wins — usually before the scheduler finishes their coffee.

LARA

Primary-sourced

License current
BG check passed
Re-checked at dispatch

Credentials verified every dispatch

We primary-source nursing licenses from Michigan LARA on every shift. Expired or lapsed = not eligible. Full stop.

MV
TK
DA
JP
AR
BS
LM
RP
+
CNALPNRNMed TechCaregiver

A ready pool, not a roster you build

You don't recruit, call around, or maintain a caregiver list. CareRelay keeps a vetted pool of CNAs, LPNs, RNs, and Med Techs on standby.

Activity · Shift #4812Export CSV
  • 2:14Maria V.Clock-in confirmed
  • 2:14SystemLARA license re-verified
  • 2:09Maria V.Accepted shift via SMS
  • 2:06Devon A.Viewed offer
  • 2:02Tasha K.Replied — unavailable
  • 2:00System23 caregivers offered
  • 2:00K. BrooksPosted CNA 2–10p · Willow Grove

Every offer and response, logged

You see who was offered the shift, who accepted, who clocked in, and when. Real attendance evidence when surveyors ask.

Pilot cohort open

Your next call-offdoesn't have to feel like a fire drill.

  • 2–4 week pilot, one location
  • No software to install on day one
  • Co-defined success metrics — if we don't move the needle, you stop
Today across pilotslive

Posted

14

Filled

13

Avg fill

16m

  • CNAWillow Grove14m
  • LPNMaple Crest9m
  • Med TechLakeside Manor21m
  • CNACedar Hill11m
CNA filled at Willow Grove14mLPN filled at Maple Crest9mMed Tech filled at Lakeside Manor21mCNA filled at Cedar Hill11mRN filled at Bayview18mCNA filled at Riverstone7mLPN filled at Pine Hollow16mCNA filled at Oakwood12mCNA filled at Willow Grove14mLPN filled at Maple Crest9mMed Tech filled at Lakeside Manor21mCNA filled at Cedar Hill11mRN filled at Bayview18mCNA filled at Riverstone7mLPN filled at Pine Hollow16mCNA filled at Oakwood12m