HOW IT WORKS
From open shift to filled shift in about 17 minutes.
CareRelay maintains the caregiver pool so you don't have to. Here's what happens the moment your scheduler posts a shift.
T+0:00 · YOUR SCHEDULER
Post the open shift
Role, date, location, pay rate — thirty seconds in a web form. No app to install, nothing for your staff to learn beyond one screen.
T+0:02 · THE RELAY
Every eligible caregiver gets a text
CareRelay fans the offer out by SMS to license-verified caregivers within range — role-matched, background-checked, opted in. Typically 20+ phones light up inside a minute.
T+0:09 · FIRST YES WINS
A real person claims the shift
The first qualified caregiver to reply YES is locked to the shift. Everyone else gets a courteous “filled” text. No callbacks, no voicemail chains, no maybes.
T+0:14 · VERIFICATION
License re-checked at assignment
Before the assignment is confirmed we primary-source the caregiver's license against Michigan LARA — at dispatch time, not just at onboarding. Expired or lapsed means not eligible, full stop.
SHIFT START · ATTENDANCE
Clock-in confirmed, everything logged
Clock-in, clock-out, and completion are recorded automatically. Every offer, reply, and timestamp is kept — real evidence when surveyors ask who covered the floor.
WHAT VERIFIED MEANS
Nursing licenses are verified against Michigan LARA directly — and re-checked on every single dispatch.
Every caregiver passes a background check before they can ever see a shift offer.
Offers, replies, assignments, and attendance are timestamped and exportable for your records.